Page 1 of 1

BSOD - 64 bit version > 4.2.1 or so?

Posted: Sun Nov 15, 2020 1:30 pm
by Microfiche62
Using PIA v 2.5.1 and Win 10 home v 2004
I did not get the bugcheck code when Windows crashed - it was late. I think it was a bad memory request.
Within a few moments of downloading using Qbittorrent 4.3.0.1, I would get BSOD
I rebooted, tried again, same result.
Then I recalled this had happened to me a while back after a qbittorrent upgrade and I had to downgrade to get it to work.
I didn't remember how far back I had to downgrade, so I uninstalled 4.3.0.1 and installed 4.2.3
Exact same result.
Uninstalled 4.2.3 and went back to 4.2.1 and it works smoothly again - ran for hours with no issues.
I just returned from a trip, so I was gone for a few weeks and had not been using qbittorrent, unfortunately I don't recall when this happened to me before, or what version I had to go back to previously.
Before I submitted to Github as a possible bug, thought I would check here to see if anyone had ideas?
I have been using qbittorent with the settings I currently have in place for years, and I didn't change any settings during the most recent installs and uninstalls. Nothing else change except for the normal hourly Windows updates...

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Sun Nov 15, 2020 11:55 pm
by Peter
Whenever you get a BSOD, your memory is written out if you wait long enough.
MEMORY.DMP is in C:\Windows\System32\

Just copy it out and then use that to debug the BSOD.
1) Install WinDBG preview from store, no need for the winsdk
2) Set symbol path to ms servers ( https://www.instructables.com/How-to-An ... rash-Dump/ )
3) Open the dump, debug as instructed
4) See the real culprit

if you can't tell, you can post info here and we might take a guess too.

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Fri Nov 27, 2020 7:52 am
by alexandrebr
Microfiche62 wrote: Sun Nov 15, 2020 1:30 pm Using PIA v 2.5.1 and Win 10 home v 2004
I did not get the bugcheck code when Windows crashed - it was late. I think it was a bad memory request.
Within a few moments of downloading using Qbittorrent 4.3.0.1, I would get BSOD
I rebooted, tried again, same result.
Then I recalled this had happened to me a while back after a qbittorrent upgrade and I had to downgrade to get it to work.
I didn't remember how far back I had to downgrade, so I uninstalled 4.3.0.1 and installed 4.2.3
Exact same result.
Uninstalled 4.2.3 and went back to 4.2.1 and it works smoothly again - ran for hours with no issues.
I just returned from a trip, so I was gone for a few weeks and had not been using qbittorrent, unfortunately I don't recall when this happened to me before, or what version I had to go back to previously.
Before I submitted to Github as a possible bug, thought I would check here to see if anyone had ideas?
I have been using qbittorent with the settings I currently have in place for years, and I didn't change any settings during the most recent installs and uninstalls. Nothing else change except for the normal hourly Windows updates...
I've been facing the same issue. In my case, the problem happens if I have Kaspersky Total Security installed.

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Fri Nov 27, 2020 4:21 pm
by even2204133
Same issue here.
Also have Kaspersky Internet Security installed.

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Fri Nov 27, 2020 7:49 pm
by alexandrebr
even2204133 wrote: Fri Nov 27, 2020 4:21 pm Same issue here.
Also have Kaspersky Internet Security installed.
Then we may say that Kaspersky is the real issue. If you uninstall KIS with Kavremvr and do a fresh install of KIS/KTS, maybe you'll notice the issue won't happen immediately. At least if you use the 2020 version. After some time, I think KIS/KTS gets updates and, suddenly, klids.sys (Kaspersky driver) starts freezing the system. WhoCrashed pointed that driver as the cause.

I've created a support ticket and, after sending some data, I'm waiting for a solution.

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Sun Nov 29, 2020 9:33 am
by Peter
Easy, remove Kaspersky, lol.
I am sorry but its what it is. At some point, years ago, Avast was doing the same. Crashing apps left and right. Had to just switch for a while. Now I just use Bitdefender. But to be honest the stock Defender that comes with Win10 is already superb. I just did not like how it always removed my programs as false-positives.

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Sun Nov 29, 2020 1:16 pm
by even2204133
Peter wrote: Sun Nov 29, 2020 9:33 am Easy, remove Kaspersky, lol.
I am sorry but its what it is. At some point, years ago, Avast was doing the same. Crashing apps left and right. Had to just switch for a while. Now I just use Bitdefender. But to be honest the stock Defender that comes with Win10 is already superb. I just did not like how it always removed my programs as false-positives.
But the authorization expiration date is more than half a year, removing it now will waste this time.

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Sat Dec 05, 2020 7:11 am
by alexandrebr
even2204133 wrote: Sun Nov 29, 2020 1:16 pm
Peter wrote: Sun Nov 29, 2020 9:33 am Easy, remove Kaspersky, lol.
I am sorry but its what it is. At some point, years ago, Avast was doing the same. Crashing apps left and right. Had to just switch for a while. Now I just use Bitdefender. But to be honest the stock Defender that comes with Win10 is already superb. I just did not like how it always removed my programs as false-positives.
But the authorization expiration date is more than half a year, removing it now will waste this time.
Update your Kaspersky suite. I've created a ticket and the fix should happen only in february/march. However, after sending some data, I was told the bug has been fixed. Just update the database and restart your pc. I've download several torrents after that and had no crash up to now.

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Sun Dec 06, 2020 4:33 am
by FireExit
alexandrebr wrote: Sat Dec 05, 2020 7:11 am
even2204133 wrote: Sun Nov 29, 2020 1:16 pm
Peter wrote: Sun Nov 29, 2020 9:33 am Easy, remove Kaspersky, lol.
I am sorry but its what it is. At some point, years ago, Avast was doing the same. Crashing apps left and right. Had to just switch for a while. Now I just use Bitdefender. But to be honest the stock Defender that comes with Win10 is already superb. I just did not like how it always removed my programs as false-positives.
But the authorization expiration date is more than half a year, removing it now will waste this time.
Update your Kaspersky suite. I've created a ticket and the fix should happen only in february/march. However, after sending some data, I was told the bug has been fixed. Just update the database and restart your pc. I've download several torrents after that and had no crash up to now.
Good work being proactive about it!

Re: BSOD - 64 bit version > 4.2.1 or so?

Posted: Wed Dec 09, 2020 5:11 pm
by even2204133
Kaspersky suite has been updated, and the current version is 21.2.16.590(a)
1 BSOD occurred when using qBittorrent version 4.3.0.1
After upgrading to qBittorrent version 4.3.1, the performance was normal, and no BSOD occurred.