My first thought is that some port is not traversing our firewall for external connections so I checked open ports that qBitTorrent is listening on with the following command and output:
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[username]@diluvio:~$ sudo lsof -i -P -n | egrep "*qbit.*TCP.*LISTEN"
qbittorre 2633 [username] 23u IPv4 41419 0t0 TCP 127.0.0.1:49901 (LISTEN)
qbittorre 2633 [username] 25u IPv4 41422 0t0 TCP xxx.xxx.xxx.67:49901 (LISTEN)
qbittorre 2633 [username] 27u IPv6 41425 0t0 TCP [::1]:49901 (LISTEN)
qbittorre 2633 [username] 28u IPv6 40836 0t0 TCP *:9000 (LISTEN)
qbittorre 2633 [username] 30u IPv6 41432 0t0 TCP [xxxx::xxxx:xxxx:xxxx:6bfa]:49901 (LISTEN)
On my external client, I am able to load a torrent file from the server and observe that both tracker addresses show a "Working" status Despite this, no download begins. When I log into my company VPN, however, my computer is granted an IP address on the same LAN as the server and BAM!, the download begins right in away.
What might be the cause for this behavior? Is this a server/firewall configuration problem or do our external clients need to have some additional tweaking in order to play nice with qBitTorrent's embedded tracker?
Thanks!